Meet the team
We're a small, intentional team of dedicated professionals who genuinely love what we do. Every client gets a real person — not a system, not a bot, not a stranger.
Kaylan
Olivier
Kaylan grew up in central Louisiana — 9 schools, 30+ moves — and turned that upbringing into her greatest strength: the ability to walk into any room, any situation, and make things work. She never met a stranger, and she never will.
After years as a professional Executive Assistant, she built The Modern Concierge from a simple belief: busy people deserve better support. Today she runs the business alongside a full-time EA role, plans her wedding, and raises two boys under five in athletics — all without dropping a single ball.
If you need proof that her systems work — her life is the proof.
Victoria
Haas
Victoria is the backbone of The Modern Concierge. She handles everything with the kind of quiet competence that makes you wonder how you ever managed without her. As both an EA to the business and a dedicated assistant to her own clients, she keeps everything running smoothly behind the scenes.
With 8 years as an office manager in the medical field, Victoria brings a level of organization and efficiency that most people can only aspire to. She's a natural problem-solver who doesn't require direction — she sees what needs to be done and does it.
A wife and mom of three, she understands firsthand what it means to be stretched thin — and exactly how the right support can change everything.
Alexandra
Rideau
Alex is the heartbeat of The Modern Concierge's day-to-day operations. A Lafayette native and former teacher, she brings the same patience, creativity, and attention to detail to every client she supports.
From managing schedules and client communication to content creation, marketing, and home resets, Alex has a gift for bringing calm to the chaos. Her creative eye and soft-spoken nature make her the kind of assistant clients feel immediately comfortable with.
When she's not keeping things running behind the scenes, you'll find her chasing after her three kids and finding creative ways to make everyday life a little more beautiful.
Livia
Goree
Livia leads The Modern Concierge's Denver market, bringing the same high-touch, boutique experience that Lafayette clients know and trust to professionals across Denver and the surrounding areas.
With an MBA and 20+ years of professional experience in marketing and event planning, Livia combines strategic thinking with hands-on execution. She supports clients with organization, systems, client management, and operational growth — helping them stay focused, efficient, and ahead.
Her background gives Denver clients access to a truly exceptional level of support, backed by The Modern Concierge's proven systems and brand.
Cherish
Campbell
Cherish brings 11 years of combined management experience to The Modern Concierge — 5 years as a physician liaison in surgical marketing and 6 years as a hospitality general manager and event planner. She knows how to move fast, think strategically, and deliver results with a personal touch.
A people-first professional with a natural talent for sales, marketing, and creative problem-solving, Cherish has spent her career connecting people and making things happen behind the scenes. As a certified travel advisor, she also brings a unique expertise in planning seamless travel experiences for our clients.
When she's not taking things off your plate, you'll find her traveling or planning her next getaway. And yes — she's a boy/girl twin, married to a boy/girl twin. It's a fact that never gets old.
Heidi Jo
Peaden
Heidi Jo is a dedicated and versatile professional with experience spanning early childhood education, household management, banking, and medical administration. She brings exceptional organizational skills, sharp attention to detail, and a strong work ethic to everything she touches — and she does it all with warmth and genuine care.
As Kaylan's personal assistant and a dedicated client-facing EA, Heidi Jo is the person who makes sure nothing falls through the cracks. She's on top of every task before you even think to follow up. A creative and personable artist at heart, she has a passion for painting and drawing — and a natural talent for bringing thoughtful, imaginative ideas to life.
When she's not keeping the team running, you'll find her on the pickleball court or at church. She leads with faith and kindness — and that energy is felt by every client she serves.
Interested in joining our team?
We're always looking for organized, driven, and genuinely caring people to grow with us — especially as we expand into new markets across Louisiana and beyond. If you think you'd be a great fit, we'd love to hear from you.
Get in touch →Book a free 30-minute call and we'll match you with the right person.